Customer Service
Infinity Design, Inc. can assist you with any questions you might have. We can assist and direct you in finding just the right home to fit your every needs.

Our customer service department is available:

Monday through Friday
9:00AM CST to 5:00PM CST
Phone: 1-512-331-5351

You can always contact us by email. We will try our best to return emails by the next business day.  Please realize some questions may be a bit complicated and tricky and may take some research and consultation.  We do appreciate your patience.

Shipping & Delivery
We use UPS and USPS to ship all our packages. UPS will not ship to a Post Office Box address. If an order is received by noon (12:00PM CST) on a business day, your order will usually ship within 48 hours (2 business days). This does not include plans purchased with “Changes”. Some plan changes require extra time and will delay the shipping of the order.

Return Policy
Infinity Design, Inc. maintains a NO RETURN / NO EXCHANGE policy.

Ordering
But if you have any questions, feel free to contact our office at (512) 331-5351 (Monday through Friday 9:00AM to 5:00PM CST) and we will do our best to help.

Payment, Pricing & Promotions
Pricing is subject to change at any time without notice. We currently accept PayPal or you can also call us to arrange payment using a cashier’s check.  Contact our office at (512) 331-5351 (Monday through Friday 9:00AM to 5:00PM CST) for more information.